Validated Results

2025 Engagement Value Impact

Five Proven Drivers

Validated Results from Real-World Performance

$124.10

PMPM Chronic

$12.60

PMPM General

See the breakdown

Value based on proven incremental lift

No overlap across value drivers

Validated against actual 2025 results

Methodology: JAMA | JABFM | Bain | CMS

The Breakdown

Five Proven Value Drivers

Each driver delivers measurable impact, validated against control groups and industry benchmarks.

1

Risk Assessment Accuracy

Priority Patient Seen Rate (Chronic)

What It Enables: Accurate RAF capture for high-risk members and durable longitudinal care relationship.

87.5%

↑ 21pp vs control

Annual Value

$33.33

PMPM
2

Risk Assessment Accuracy & NPS

Commercial Seen Rate (Non-Chronic)

What It Enables: New diagnoses surfaced through engagement and member patient experience measurement.

51.3%

↑ 42pp vs control

Annual Value

$1.25

PMPM
3

Medical Cost Management & Care Management

Continuous Care Continuity (Chronic)

What It Enables: Reduced ER/IP visits and chronic care gap closure through high-value longitudinal care.

86%

↑ 46pp vs industry avg

Annual Value

$90.83

PMPM
4

Preventive Care & Medical Home Engagement

Continuous Care Continuity (Non-Chronic)

What It Enables: PCP relationship and preventive care gap closure with increased member engagement.

86%

↑ 56pp vs baseline

Annual Value

$9.06

PMPM
5

Member/Patient Acquisition & Retention

NPS-Driven Growth

What It Enables: Patient growth, improved engagement, and stronger loyalty with better market reputation.

79.4

↑ 39.4pts vs industry

Annual Value

$1.42

PMPM

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The Platform Behind These Results

Six integrated capabilities working together to deliver measurable value.

Unified Data Management

Unified Data Management

End-to-End Engagement

End-to-End Engagement

Attribution & Panel Management

Attribution & Panel Management

Clinical Profile 360

Clinical Profile 360

Digital Front Door

Digital Front Door

Performance Insights

Performance Insights

5:1+

Return on Engagement

Turn-key engagement service that delivers

These capabilities and our expertise deliver engagement that moves consumers to action and providers to results.

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